Web Project Manager

Location: Cape Town, Sea Point
Work Type: Full Time
Remuneration: Cost to Company

Titan Digital is a leading global digital agency with a growing production office in Cape Town.  We are seeking a web project manager to help our production department. This is an exciting opportunity to be part of the fast-paced world of digital marketing, working within a fun and driven team of digital marketing professionals.

Main purpose of the job

The role of the web project manager is to liaise with client and take web projects through a full project lifecycle and deliver within scope and on time to the highest quality. The role is client facing and requires managing stakeholders’ expectations throughout the project lifecycle.

Key responsibilities

  • Delivery of high volume projects within scope, time and budget.
  • Manage all stakeholder’s expectations throughout the project and communicate plans and project status transparently and regularly to all involved.
  • Plan, track, control and report on projects based on defined process.
  • Manage all project related documentation.
  • Drive day-to-day prioritisation of work operations, projects and scope, troubleshoot reported issues.
  • Coordinate and manage the day to day efforts of various stakeholders within the agency including the creative team, delivery team, specialists, development teams and technical staff.
  • Brief design and development teams and prioritise tasks/responsibilities to ensure deadlines are met.
  • Manage client assets and uploading of content to web projects.
  • Assist with testing and implementation activities


  • At least two years in a project or account management role within a digital agency environment.
  • The ability to work in a high-pressure environment and manage a portfolio of 25+ clients.
  • Knowledge of client service principles and practices.
  • Thorough understanding and experience in CMS such as WordPress.
  • Excellent administrative skills.
  • Excellent skills in Microsoft Office.
  • The ability to think outside of the box and provide solutions rather than problems.
  • Maintain detailed written documentation of any production delays (or anything that is out of the ordinary).
  • Project management of website development.
  • Able to follow waterfall project management workflow style.
  • Knowledge of web latest technologies.
  • Basic understanding of programming languages and hosting. (Advantageous).
  • Accredited project manager qualification. (Advantageous).

Behavioral competencies:

  • Extremely self-sufficient and able to make decisions on your own.
  • Excellent phone etiquette.
  • Excellent written and verbal communication skills.
  • Effective listening skills.
  • Ability to meet deadlines and work in a pressurised environment.
  • Problem solving.
  • Planning and organising.
  • Attention to detail.
  • Ability to prioritise multiple tasks.
  • Ability to advise and guide clients on best practice for web, digital & brand.
  • Build and maintain effective and lasting relationships.

If you feel you fit the bill, send your CV to Calvin Bishop at c.bishop@titandigital.com.au.

Please note, if you haven’t received a response within two weeks of sending your CV, consider your application as unsuccessful.

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